EXCHANGES
We do offer exchanges and refunds if the returned product meets our requirements:
Exchange and refund requests must be made within 3days of receipt of your order. We will not accept exchanges of products that have been altered or used in any way. This includes hair that has been cut, processed, coloured, or untied at the top of the bundle.
Shipping and Handling costs will be at the customer’s expense.
We offer one exchange per original order. Customer will have to bear the shipping costs of mailing the exchanged product(s).